Starts with Self
Well-being, mindset, and self-awareness come first. Change begins with the leader.
Human-Centered Leadership in Healthcare™
It starts with you, but it’s not about you.
Why this work
Staffing shortages, burnout, and retention have reshaped healthcare—especially for nurses. How leaders show up determines whether people stay, grow, and deliver better care.
Well-being, mindset, and self-awareness come first. Change begins with the leader.
Awakener, Connector, and Upholder attributes build cultures of excellence, trust, and caring.
Supported caregivers stay. Safer practice and better outcomes follow.
Together with Healthcare Plus Solutions Group
Oct 20–21, 2026 · Nashville, TN
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What we offer
Programs, consultation, and gatherings that start with the leader — and then turn outward to the people who care for the people.

On-demand, cohort-based learning that starts with Self and builds the Awakener, Connector, and Upholder attributes.

A facilitated, in-person certification for leaders who have completed Essentials and are ready to practice the model in community.

Focused conversations that bring the model into the questions leaders are living right now.

Coaching that helps leaders nourish mind, body, and spirit so they can lead from a fuller well.

Work with the uLeadership team to fold Human-Centered Leadership into MSN, DNP, BSN, and allied-health courses.

Onsite culture assessment, recommendations, and research support for organizations applying the model.

Kay, Lucy, and Susan bring the revolution to conferences, systems, and academic programs.

Hands-on workshops that let teams practice Self, Awakener, Connector, and Upholder together.
By embracing authenticity, courage, inclusiveness and respect for others, the characteristics of an Awakener, Connector and Upholder emerge.
Well-being, mindset, and self-awareness. Change begins here.
Cultivate people. Mentor, architect, and advocate for growth.
Build community. Unify teams around a shared mission.
Recognize the humanity in others. Care with presence and respect.
Trusted by leaders across healthcare
On the shelf
Human-Centered Leadership in Healthcare and Shifts — written by Kay, Lucy, and Susan for the people who lead the people who care for the people.

With a foreword by Jean Watson. This edition introduces the critical first dimension: Self, recognizing that true leadership begins from within.

Real-world cases, research, and leader tools from Kay Kennedy, Lucy Leclerc, and Susan Campis—an Amazon bestseller for nurse leaders.

A guided SBAR journal that supports self-care, self-awareness, and self-compassion—one shift at a time.
Stay close
Program dates, new writing, and the work of Human-Centered Leadership — sent when there is something worth your time.